At a glance
Summary
Lawful use
Use Crewzon responsibly and without harming Crewzon, customers, workers or third parties.
Communications
Email, SMS, push and invitations require required consent and unsubscribe handling.
Monitoring
No covert worker monitoring or unlawful workplace surveillance.
Overview
This Acceptable Use Policy applies to all use of Crewzon, operated by NOT ANOTHER APP BUILDER PTY. LTD. (ACN 699 954 071, ABN 92 699 954 071) trading as Crewzon.
1. General Rule
You must use Crewzon lawfully, responsibly and in a way that does not harm Crewzon, other customers, workers, consumers or third parties.
2. Prohibited Use
You must not use Crewzon to:
- break any law or encourage unlawful conduct;
- infringe intellectual property, privacy, confidentiality or publicity rights;
- upload malicious code, malware, ransomware or harmful files;
- attempt unauthorised access to systems, accounts or data;
- interfere with service security, availability or performance;
- probe, scan or test vulnerabilities without written permission;
- scrape, harvest or bulk extract data except through approved export features;
- send spam, unsolicited marketing or misleading messages;
- use SMS, email, push notifications or invitation tools without required consent;
- impersonate another person or business;
- misrepresent job, invoice, payment or compliance records;
- misrepresent legal, tax, safety, payroll, compliance or certification records;
- store or transmit content that is abusive, threatening, exploitative, discriminatory or defamatory;
- upload sensitive information unless you have authority and a lawful basis to do so;
- monitor workers covertly or in breach of workplace surveillance laws;
- use automation or AI-supported outputs without human review for legal, tax, employment, payroll, safety, compliance or trade-certification decisions;
- use Crewzon as the sole control or decision system for an activity where a
software failure could reasonably cause death, personal injury, material environmental damage or major property damage; or
- resell, lease, white-label or provide Crewzon to third parties without written approval.
3. Communications
If you use Crewzon to send email, SMS, push notifications or other communications, you are responsible for ensuring those communications comply with applicable laws, including the Spam Act 2003 (Cth), privacy laws and consumer laws.
Commercial electronic messages must have appropriate consent, clearly identify the sender, include accurate sender contact details and provide an easy way to unsubscribe where required.
You must keep transactional messages separate from marketing where required and must honour unsubscribe requests within 5 working days.
4. Customer, Worker and Site Information
You are responsible for ensuring you have the right to collect, upload, use and disclose information about customers, workers, contractors, tenants, site contacts and other people.
You must provide any required notices and obtain any required consents before collecting location records, photos, signatures, safety records or other personal information through Crewzon.
5. Enforcement
Crewzon may investigate suspected breaches of this policy using proportionate steps and information reasonably relevant to the suspected conduct.
We may remove content, restrict features, suspend accounts, terminate access or report conduct to authorities only in accordance with section 24 of the Terms of Service. Action must have a valid ground, be proportionate where practicable and remain subject to the notice, cure, urgent-action and restoration protections in that section.
Where reasonable, we will give notice and an opportunity to respond before taking action. A Business Account may ask support@crewzon.com to review an enforcement decision and provide relevant context or corrective steps.
Security reports, vulnerability disclosures and suspected unauthorised-access reports can be sent to security@crewzon.com.
6. Sensitive information, integrations and communications
Use permitted sensitive information only under the recorded basis described in the Privacy Policy. Do not use general notes or attachments as an unrestricted medical, identity-document or biometric repository. Do not monitor off-duty workers, use a location result alone to penalise them, or infer mandatory out-of-hours availability from an unread notification.
Only an authorised representative may connect an accounting company, authorise a payment, initiate a refund or communicate in the business's name. Do not misrepresent provider settlement, customer approval or a recurring booking. No customer signature or past payment is blanket future charge authority.
Crewzon messaging is limited to necessary service messages. Sender identity must be accurate and authorised; a branded SMS identity must meet applicable registration rules. Where replies are not supported, provide another working contact or preference path. Do not advertise a STOP reply to a sender that cannot receive it. A delivery receipt is not proof the recipient read, agreed to or acted on a message. Use emergency services, not Crewzon notifications, for an emergency.